Welcome to Temperzone! As the recipient of the 2022 ARBS Product Excellence Award, we stand as Australasia's longest-serving air conditioning manufacturer. Our dedication to quality and eco-conscious initiatives reflects in our internationally acclaimed product line. Joining Temperzone means more than just employment; it's joining a tight-knit family where our culture and values permeate every aspect of our work.
Job Description
About the Role
We are looking for a detail-oriented and customer-focused Spare Parts Administrator. You’ll thrive in a fast-paced environment where accuracy, communication, and teamwork are essential. Experience in administration or customer service, strong organisational skills, and a commitment to safe work practices will set you up for success.
Key Responsibilities:
• Maintain and sort the Spare Parts mailbox, including quotes, orders, and general enquiries.
• Filter purchase orders, pickups, and returns for timely processing.
• Process customer purchase orders for deliveries and walk-ins.
• Manage priority orders, including Next Flight requests.
• Process RMA paperwork and arrange pick-ups for returns.
• Contact customers to obtain payment for cash sales via phone or email.
• Complete forms for new parts requests or new model ranges.
• Demonstrate and comply with Temperzone’s safety and environmental policies.
• Identify and report hazards and contribute to continuous improvement of safety practices.
Desired Skills and Experience
Benefits
• A very passionate and supportive team with an enjoyable working environment
• We offer solid support in sales and technical excellence - let us help you grow your career!
• Work for a globally recognised and privately owned brand with job security
• Employee Assistance Program – free counselling and wellbeing support
Important Information
• The successful candidate must undergo a pre-employment medical examination and complete a national police check.
• Only applicants with the right to work in Australia will be considered.
• No agency applications, please.